Showing posts with label systemic change. Show all posts
Showing posts with label systemic change. Show all posts

Monday, December 29, 2025

Plus ça change, plus c'est la même chose

You've no doubt heard the epigram first made public in January 1849 by Jean-Baptiste Alphonse Karr, founder and editor of Les Guêpes:
Plus ça change, plus c'est la même chose.
Usually translated as "the more things change, the more they stay the same," plus ça change refers to what happens when we attempt to resolve problems within the paradigm in which they were created. What does this mean in everyday terms? To borrow again from the French:
On ne fait pas d'omelette sans casser des œufs.
Translation: "You can't make an omelet without breaking eggs." I'm tempted to leave you with these powerful metaphors. But I'll illustrate how plus ça change became the code for a married couple to interrupt an interaction pattern that was frustrating to both of them - to "break the eggs" they'd both been hatching and create a new "omelette."

This had been their pattern: When the husband perceived the wife as "interrupting" in conversation, he would shut down and "pout" (according to the wife). The wife, annoyed that he would blame her instead of speaking up for himself, kept talking while pulling back emotionally. He saw her withdrawing emotionally, wanted to have peace between them, so bypassed his feeling of being ignored and tried to draw physically closer. She felt "schizophrenic" - "He's critical and wants to get closer? Doesn't compute!"

In the past, the pattern had been the opportunity for each to give "feedback" to the other, not realizing that his telling her she interrupted, and her telling him he should speak up if he so desired, fed the plus ça change pattern so that it kept occurring, over and over. When they looked at their interaction systemically and saw how both of them kept it going the way it always had (plus c'est la même chose), they stepped back, let go of blame, and agreed that whoever saw the pattern occurring would simply say, "Plus ça change..."

Sunday, September 3, 2023

Forget everything you thought you knew about change

Greg was a college professor who loved mental gymnastics but wasn't very comfortable with emotions. He especially dreaded extended family holidays because his wife Suzanne thought his relatives were cold and arrogant, and invariably a member of his family would say something that upset her during their visit. She would then go into what he called "a dramatic meltdown." Greg's response? He didn't want to talk about it with Suzanne; he wanted to hide. This upset her even more, which increased his desire to withdraw. Greg wanted Suzanne to stop reacting "so emotionally." She wanted him to "quit being so intellectual and support her."

I asked Greg to think of a way to go with the pattern instead of trying to avoid it. He decided he'd suggest to Suzanne that when with his family they'd find a private space every hour and take ten minutes so she could vent. He would take her feelings seriously.

Greg loved the idea of expecting and planning time for Suzanne to blow off steam, because he wouldn't be distracted wondering when or how it might happen. When he told Suzanne, she was pleased that he was acknowledging her right to her feelings about his family.

As it turned out, they didn't need to take ten minutes every hour. Just knowing they could do it was freeing. "That outing," Greg later said, "turned out to be our very best family visit. While we hoped to be able to make it through two days, we actually stayed three days extra."

More in Out of the Box Self-Coaching Workbook

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Wednesday, August 16, 2023

Hands Off

Often when we experience relationship problems we conclude it's the other person who's "touchy," "unreliable," "critical," etc. Operating from this premise, you may unwittingly attempt solutions that reinforce or even exaggerate the perceived problem.

Let's say Anne and Bill have a family business and Anne, a perfectionist, thinks Bill gives employees too much autonomy. 

Anne presses Bill to be more hands-on, questioning him frequently and in detail. Bill doesn't keep her posted on the ways he is hands-on because "She'll just nit-pick anyway." This confirms Anne's belief that Bill isn't paying enough attention to details, which leads her to follow up more frequently. Bill responds by retreating even more, leading Anne to check in even more, and so on. 

Instead, they could reframe the situation as an interaction problem:
  • Problems that occur between people are situational difficulties -- both are doing something to maintain the problem.
  • It's normal and appropriate to resist attempts by another to "fix" us; such so-called resistance is more usefully labeled as a source of energy when released for positive purposes.
  • It may seem paradoxical, but going with the other person's energy is much more likely to make a difference than lecturing, advising, or scolding.
This approach requires relationship partners to develop the ability to:
  1. focus on observable behaviors in the interaction (vs. only the behavior of the other person),
  2. do something to alter the interaction (as opposed to trying to change the other person).
A particularly interesting application of this concept relies on the paradox of going with a behavior in order to change it. Following this premise, Anne could release the positive potential of Bill's management style by saying something such as "I respect your value of trusting our employees to do their jobs well. Let's talk about how we can help them be more autonomous." This is a win-win situation:
  • If Bill "resists" Anne's suggestion, he becomes more "hands-on," increasing his oversight of employees and eliminating her basis for criticism.
  • If they work out standards that ensure employees do their jobs without frequent follow-up, again there is no longer a basis for Anne's complaint.
For more about this approach, read The Tactics of Change, by Fisch, Weakland, and Segal.

Thursday, February 23, 2023

"How," not "Why," is the Question

To more fully understand the couple in the Plus ça change blog entry, it helps to know that people with the husband's personality -- point Nine in the Enneagram personality system -- tend to go along with others' ideas yet feel unspoken resentment when they stifle their own agenda. At the same time, they are peacemakers and want to be reassured that even their unexpressed annoyance has not created a disruption.

Thus, the husband wanted to snuggle up to his wife, who was very aware of his "pouting" and didn't feel so inclined.

Those of the wife's personality -- point Eight in the Enneagram -- typically have plenty of ideas but often succumb temporarily to their enthusiasms and/or forget to include their partners. This couple might have been drawn together initially because of their mutual comfort with the wife providing structure, then both began to feel some pain from that same dynamic.

What's fascinating about this couple is that we did not spend time exploring their personality patterns so they could understand why they were having difficulty. Instead, I asked questions to help them look closely at what each of them did and said, so they could see how they were unwittingly feeding their interaction pattern. This works in the same way as interrupting a personal pattern. You look carefully at how the pattern operates, then find a way to playfully interrupt it, so it loses its "juice."

Monday, February 20, 2023

A Parallel Universe

When I was coaching, I had great zeal for helping my clients learn how to interact more effectively instead of vying for power and control. But frankly, we often don't see how our own behavior plays a role in the difficulties that arise in relationships. Instead, we tend to blame others for their behavior. We lose sight of the fact that the very act of "blaming" makes us players in the power game. 

In The Fifth Discipline Peter Senge describes how the underlying structure of a human system "causes its own behavior." We have the power to alter these structures and create new patterns, but our interaction systems are subtle: we usually don't see the structures at play. In particular we don't see how our own behavior helps maintain the status quo in relationships.

Changing such patterns requires a complete change in context--we must step into a parallel universe of human interaction where the old, unexamined rules no longer compel us to act in certain ways, where we ask new questions:
  • "What's behind this other person's behavior?"
  • "What am I doing that keeps this dysfunctional pattern of interaction repeating itself?"
  • "What could the pay-off possibly be for me to have things remain the same?"
  • "How might either of us do something different?"